Shipping Policy

At Jolgroup, we are committed to providing reliable and efficient shipping services to ensure your furniture arrives safely and on time.

Shipping Coverage

We currently ship only within the United States.
At this time, we do not offer international shipping.

Shipping Cost

Standard Shipping: Free (No additional cost)
All orders include free standard shipping within the United States.

There are no hidden fees for shipping. The price you see at checkout is the final price for delivery.

Order Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday)
Orders are not processed on weekends or public holidays

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

Standard Shipping Delivery Time: 5–10 business days
Total delivery time (processing + shipping): 6–13 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or peak seasons.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email.
You can use this tracking number to monitor your shipment status at any time.

If you do not receive tracking information within a few days after placing your order, please contact us.

Shipping Delays

While we strive to ensure timely delivery, delays may occur due to:

High shipping volume periods
Weather disruptions
Carrier-related issues

If your order is significantly delayed, please reach out to us, and we will assist you promptly.

Incorrect Address

Please ensure that your shipping address is accurate and complete at checkout.
Jolgroup is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping details, please contact us immediately before your order is shipped.